Digital Service Delivery Policy – Anne Well Healthcare (SMC-Private) Limited
Address: Model Town, Plot No. 10, Building 2B
Phone: 0341-9664035
Email: annewellhealthcaresmcpvt@gmail.com
1. Do you deliver physical products?
No. All healthcare services are delivered digitally.
2. How are online consultations delivered?
Through Google Meet, WeChat, or other secure video platforms.
3. Is online delivery free?
Yes. All digital consultation access is free of delivery charges.
4. How long does delivery take?
Appointments start at the scheduled time once payment and confirmation are complete.
5. Do you send digital prescriptions?
Yes. Prescriptions are sent through email or WhatsApp.
6. What if I don’t receive the meeting link?
Contact us and we will resend the invitation immediately.
7. Do you provide follow-up delivery?
Yes. Follow-up sessions are delivered the same way as initial appointments.
8. Can I request urgent consultation delivery?
Yes, subject to doctor availability.
9. Do you deliver internationally?
Yes. Online consultations can be accessed globally.
10. What if there is a technical issue?
We offer free rescheduling in case of technical failure.
11. Can I change my delivery email?
Yes. Update your email before the appointment time.
12. Do you send medical reports?
Yes. Reports are delivered digitally if required.
13. Do you offer downloadable files?
Yes. Checkup results or summaries may be provided in PDF format.
14. Who do I contact for delivery issues?
Call 0341-9664035 or email annewellhealthcaresmcpvt@gmail.com.