FAQ – Anne Well Healthcare (SMC-Private) Limited

Address: Model Town, Plot No. 10, Building 2B

Phone: 0341-9664035

Email: annewellhealthcaresmcpvt@gmail.com

1. What services does Anne Well Healthcare provide?

We offer online doctor appointments, virtual medical checkups, Google Meet consultations, and WeChat health meetings.

2. Do you provide in-person medical services?

Our primary model is online healthcare, offering remote consultations and digital checkups. In-person services may be available depending on doctor availability.

3. How can I book an appointment with a doctor?

You can call 0341-9664035, WhatsApp us, or send an email to schedule your appointment.

4. Which platforms do you use for online consultations?

We use Google Meet, WeChat, and other secure video platforms depending on the doctor’s preference.

5. Do I need to install any special software?

Most consultations require Google Meet or WeChat, both of which are free and easy to install.

6. How long is a typical online appointment?

A standard session lasts 15–30 minutes depending on medical needs.

7. Can I get regular follow-up checkups online?

Yes, we offer online follow-ups, regular checkups, and periodic monitoring through virtual meetings.

8. Do you provide medical prescriptions?

Yes. Doctors may issue digital prescriptions via email or WhatsApp when appropriate.

9. Are my medical details kept private?

Yes. All patient information, medical reports, and consultation notes are kept strictly confidential.

10. Do you treat all kinds of medical conditions online?

Many conditions can be managed online, but emergencies or critical issues must be handled at a hospital.

11. Can I choose the doctor I want to meet?

Yes. You may request a specific doctor based on availability and specialization.

12. How do I pay for my appointment?

We accept mobile banking, Easypaisa, JazzCash, and bank transfers. Payment details are shared during booking.

13. What if the doctor is late or the meeting fails?

If the consultation is delayed or disrupted due to technical issues, we offer a free reschedule.

14. Can I cancel or reschedule my appointment?

Yes. Please notify us at least 2 hours before your scheduled meeting to cancel or reschedule.

15. How can I contact Anne Well Healthcare?

You can call 0341-9664035 or email annewellhealthcaresmcpvt@gmail.com for any questions or appointments.