Refund Policy – Anne Well Healthcare (SMC-Private) Limited
Address: Model Town, Plot No. 10, Building 2B
Phone: 0341-9664035
Email: annewellhealthcaresmcpvt@gmail.com
1. Do you offer refunds for appointments?
Refunds are only provided if the doctor cancels or is unavailable.
2. Can I request a refund after a consultation?
No. Completed consultations are non-refundable.
3. What if the doctor fails to join the meeting?
You may request a refund or free reschedule.
4. How do I request a refund?
Contact us by phone or email with appointment details.
5. How long does the refund process take?
Refunds are processed within 3–5 working days after approval.
6. Do you refund digital checkup fees?
Refunds apply only if the service could not be delivered.
7. What if the call drops or internet fails?
A free reschedule will be provided in such cases.
8. Are emergency consultations refundable?
Emergency or priority appointment charges are non-refundable.
9. Can I change my appointment instead of refunding?
Yes. You may reschedule at no extra cost.
10. Do you refund partial payments?
Partial refunds may be available for services not delivered.
11. What documents do I need for refund?
Provide your name, appointment time, and payment proof.
12. Can I dispute a charge?
Yes. Contact us and we will review the issue.
13. Where can I contact for refund support?
Email: annewellhealthcaresmcpvt@gmail.com or call 0341-9664035.