Terms & Conditions – Anne Well Healthcare (SMC-Private) Limited

Address: Model Town, Plot No. 10, Building 2B

Phone: 0341-9664035

Email: annewellhealthcaresmcpvt@gmail.com

1. What do these terms cover?

They apply to all online medical services, appointments, and consultations offered by Anne Well Healthcare.

2. How is an appointment confirmed?

Appointments are confirmed after payment and verification.

3. Can pricing change?

Yes. Prices may change depending on doctor availability or session type.

4. Can appointments be cancelled?

Cancellations must be made at least 2 hours before the meeting.

5. Are emergency bookings allowed?

Yes, subject to doctor availability.

6. Are consultations recorded?

No. Sessions are not recorded unless required for medical reasons and agreed by the patient.

7. Do doctors guarantee diagnosis?

Online diagnosis is based on visible symptoms and patient history.

8. Can services be refused?

Yes, if a case requires hospital treatment or violates guidelines.

9. What if a patient is late?

Appointments may be shortened or rescheduled depending on doctor availability.

10. Are prescriptions guaranteed?

Only if medically appropriate and approved by the doctor.

11. Can I request a different doctor?

Yes, based on availability.

12. What are the patient responsibilities?

Providing accurate medical history and attending meetings on time.

13. What if the doctor declines a case?

You may be referred to another doctor or hospital.

14. Can these terms change?

Yes. Terms may be updated without prior notice.

15. How can I contact you for clarification?

Email: annewellhealthcaresmcpvt@gmail.com or call 0341-9664035.